Toilets and Showers
Terminal 2
Toilet locations: Check-in, Level 5: Toilets are located on both sides of the check-in area covering Zones A, B, C and D, both of these have baby care facilities.
Departures, Level 5: Toilets with disabled and baby care facilities are located either side of the exit from Security.
Departures, Level 4: Male, female and disabled toilets, and baby changing facilities are available throughout Departures, including Terminal 2B.
Arrivals, Level 1: Toilets with disabled and baby care facilities are located in the baggage reclaim area opposite carousels 2, 3 and 9, and next to the M&S Simply Food and Caffé Nero in the Public Arrivals area.
Showers available at: Plaza Premium Lounge (arrivals – public area)
Showers available at: Plaza Premium Lounge (departure lounge – passenger area)
Terminal 3
Check-in, Level 1: Toilets are at each end of the building, with disabled and baby care facilities in both.
Departure Lounge, Level 1: Toilets are at each end of the lounge, with both having disabled facilities and the ones near Ted Baker having baby care facilities.

Terminal 4
Departure Lounge, Level 2: Toilets are centrally located on either side of the main WorldDutyFree shop, as well as some towards Gate 11, next to WHSmith.
Arrivals, Ground Floor and Mezzanine: There are toilets on either end of the Baggage Reclaim hall, and also in Arrivals next to WHSmith and near the escalators to the Underground. All of these have disabled and baby care facilities.

Showers available at: Terminal 4: Plaza Premium Lounge (arrivals – public area)
Terminal 5
Departures, Level 3: There are five toilet blocks available in the departures concourse: three before security (throughout the concourse) and two after security (next to Huxleys and HMV).
Departures, Level 2: There four blocks here, all equipped with disabled and baby care facilities and evenly spread throughout the concourse.
Terminal 5b: There are two toilet blocks located at either end of the building, both with disabled and baby care facilities.
Arrivals: There are four toilet blocks in the arrivals concourse, two before security (either end in the baggage reclaim area) and two after security (near M&S Simply Food and in the seating area).
Showers available at: Aspire Lounge and Spa (departure lounge – passenger area)