London Heathrow’s Children Facilities
Child friendly Airport Lounges
Reopened in June 2014, Terminal 2 has excellent facilities for those travelling with children. The spacious and spectacular building boasts a range of seating areas where the younger travellers can enjoy the dramatic views of the airfield. There are dedicated Stay & Play areas in the departure lounge and the Queen’s Terminal is also well prepared to host a rolling programme of themed seasonal events such as visits from popular children’s cartoon characters.
Terminal 3 at Heathrow boasts a dedicated Family Lounge split into two areas – one is for children up to 2 years old, and another one that suits children from 3 to 9 years old. There is also a special Game Zone for the children aged 10-15, a kids quiet room, some drink vending facilities and plenty of space for parents
Terminal 4 at Heathrow also boasts a Stay & Play area, open from 6am to 9pm every day and perfect for some pre-flight fun and exercise. It is situated in the departures section, past the security, near Burberry store. Free entry, suitable for children aged 0-9.
Located in the main Terminal 5A lounge, just after you pass the security checks, near Gate A7, this Stay & Play area is open from 8.30am to 7am daily. Free entry, suitable for children aged 0-9, like all play areas above, an adult must accompany the child. There are a number of shops in each terminal that have computer and arcade games available to keep children occupied.
Young Children – Feeding/Changing
If you haven’t even flown once with your tiny offspring, here’s an excellent guide to Flying with Babies and Toddlers; planning and preparation is key.
Shops and Restaurants
Travelling as a family, with children, endless baggage and too much to think about can be a bit of a nightmare. There are plenty of services now that, for a small fee, will help you through your journey.
It is worth checking with your airline to see if they offer this option, as many airlines now provide a service to help with your children and luggage through the airport and on the plane. Airlines that offer such a service include:
- Air France
- Austrian Airlines
There are also separate companies that offer family meet and greets from certain airports. They will help you through the process at your departure airport, and then meet you at your arrival airport to assist you through baggage claim and customs.
For example, Marhaba Services offer this from Dubai Airport, and Servisair Concierge run their Airport Buddy programme, who can help you through the stressful airport process.
You can also find information on special assistance and disabled facilities by visiting our special assistance facilities at Heathrow page.