London Heathrow’s Children Facilities

Heathrow’s Children Facilities include play areas and also facilities for newly born babies and toddlers. This will surely make the wait for your flight that much easier for you!

Child friendly Airport Lounges

Airport lounges can be a great way to let the children have somewhere to relax while waiting for your flight. Be sure to take a look at our detailed list of available Airport Lounges at Heathrow.

Heathrow Soft Play

There are a number of play areas at Heathrow Airport. They are unsupervised, soft play areas that are designed to keep your little companion busy and entertained prior to the flight.

Terminal 2

Reopened in June 2014, Terminal 2 has excellent facilities for those travelling with children. The spacious and spectacular building boasts a range of seating areas where the younger travellers can enjoy the dramatic views of the airfield. There are dedicated Stay & Play areas in the departure lounge and the Queen’s Terminal is also well prepared to host a rolling programme of themed seasonal events such as visits from popular children’s cartoon characters.

Terminal 3

heathrow terminal 3 play area
Heathrow terminal 3 family lounge is split into two areas – one is for children up to 2 years old, and another one that suits children from 3 to 9 years old. There is also Heathrow terminal 3 play area for ages between 10-15, a kids quiet room, some drink vending facilities and plenty of space for parents

Heathrow children facilities

and accompanying adults to sit and relax. Nursing mothers are welcome to use a special discreet area.
a child playing

Terminal 4

Terminal 4 at Heathrow also boasts a Stay & Play area, open from 6am to 9pm every day and perfect for some pre-flight fun and exercise. It is situated in the departures section, past the security, near Burberry store. Free entry, suitable for children aged 0-9.

Terminal 5

Located in the main Terminal 5A lounge, just after you pass the security checks, near Gate A7, you’ll find Heathrow terminal 5 children’s play area and it opens from 8.30am to 7am daily. Free entry, suitable for children aged 0-9, like all play areas above, an adult must accompany the child. There are a number of shops in each terminal that have computer and arcade games available to keep children occupied.

Heathrow’s Children Facilities – Feeding/Changing

Specially equipped rooms for feeding and changing babies are indicated by either a ‘bottle’ sign or a baby care symbol. Other changing facilities are provided on route to the gaterooms, in the transfer area and after passport control on arrival. There are fold-down tables provided in some male and female toilets. Baby changing facilities are located throughout Terminal 5, next to all toilet blocks. Follow the baby changing symbol in the terminal building to find the facilities.

If you haven’t even flown once with your tiny offspring, here’s an excellent guide to Flying with Babies and Toddlers; planning and preparation is key.

little girl smiling

Shops and Restaurants

There are numerous shops and restaurants suitable for families at Heathrow. Most shops and restaurants are located in the departures concourse, after passport control, so there is plenty to keep the family occupied whilst waiting for your flight. Our Shopping and Bars and Restaurant pages can help you decide where to go to entertain all the family.

Family Services

Travelling as a family, with children, endless baggage and too much to think about can be a bit of a nightmare. There are plenty of services now that, for a small fee, will help you through your journey.

It is worth checking with your airline to see if they offer this option, as many airlines now provide a service to help with your children and luggage through the airport and on the plane. Airlines that offer such a service include:

  • Air France
  • ANA
  • Austrian Airlines
  • JAL

There are also separate companies that offer family meet and greets from certain airports. They will help you through the process at your departure airport, and then meet you at your arrival airport to assist you through baggage claim and customs.

For example, Marhaba Services offer this from Dubai Airport, and Servisair Concierge run their Airport Buddy programme, who can help you through the stressful airport process.

You can also find information on special assistance and disabled facilities by visiting our special assistance facilities at Heathrow page.