Duty Free at Heathrow

Location of Duty Free

Terminal 2

3 stores After Security – open for all flights
1 store at Baggage Reclaim – open for all flights

Terminal 3

2 stores After Security – Open 05:15-23:00
1 store at Baggage Reclaim – Open 05:15-23:00

Terminal 4

2 stores After Security – 5am-last flight
1 store at Baggage Reclaim – Open 04:45-22:00

Terminal 5

6 stores After Security – 05:30-last flight
1 store at Baggage Reclaim – Open / 05:30-last flight

Duty Free restrictions

If travelling from a country within the EU, the following restrictions apply.

Duty Free Restrictions at Gatwick

If you’re travelling from outside of the EU, the restrictions are a little tighter as per below:

Outside EU restrictions at Gatwick

Reserve & Collect and Shop & Collect

You can choose to do your duty free shopping from the comfort of your own home with Heathrow; simply select the items you wish to purchase, which store and terminal you will pick up from and that’s it!
It’s a completely free service for passengers and you won’t be charged for your items until you pick them up in store – so if you change your mind about that designer handbag, you aren’t obligated to collect it..!

With Shop and Collect, simply purchase your goods as normal at the airport and then opt to have them stored at Heathrow until your return. You can choose a convenient location to collect your items when you land back in the UK and all reatilers at Heathrow offer this service.

Connecting Flights

When connecting through the EU, as long as when you purchased your duty free liquid items it was packaged into a tamper evident bag and you have kept your proof of purchase, you can take it through the airport to your next flight. If you are connecting within the US or Canada, you will need to place it in your hold luggage as the 100ml liquid rule will apply.