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Shopping and Leisure

London Heathrow Airport offers a wide variety of shops at all five terminals. Once you've gone through passport control, you'll find a selection of shops offering Duty Free and Tax Free shopping. They have everything from designer brands to familiar high street stores, sunglasses to perfume and a wide range of tobaccos, aftershave and alcohol.

Airport Lounges

Relax before you fly!Pre-book access to Executive
Lounges at Heathrow

Relax and revive in one of the clean, comfortable and exclusive airport lounges, away from the hustle and bustle of Heathrow's crowds.

The lounges are available to all passengers travelling through Heathrow's terminals, whether you are travelling for business or leisure. Families and those travelling with children will find the lounges particularly appealing - a chance to get away from the crowds with young children and keep them occupied in the play areas while you wait for your flight is one not to missed out on.

Business travellers will also find the lounges extremely useful. They are popular with those travelling and working for a number of reasons. Not only are they the perfect place to escape the crowds and enjoy some peace and quiet while you work, but the range of business facilities will keep everything running as smoothly as if you were in the office.

Shopping in Arrivals

World Duty Free has created a great new shopping opportunity for all international travellers arriving at London Heathrow. The World Duty Free Arrivals Store offers a large selection of goods that passengers normally only see on their departure, sold at tax free prices. This is available at all terminals.

The range of items available include fragrances, cosmetics, confectionery and electrical goods. There is also a wide range of duty paid spirits, wines, champagne and beers, together with tobacco at duty paid prices.

Shopping Collection / Home Delivery Service

Personal Shopping Service

If you are flying within the European Union, you can take advantage of the Shop and Collect service offered at London Heathrow Airport, which allows you to buy before you fly and collect your purchases on your return.

You can take advantage of the great range of shops at the airport without having to carry your purchases with you, which is particularly handy for bulky or delicate items. Simply tell the retailer that you would like to collect your goods on your return and they will supply you with a receipt to hand in at the Shopping Collection desk in Arrivals when you return.

The service is free and available to all passengers flying within the European Union. If you would like more information, you can phone this number: +44 (0)7920 806 888.

If you would like to have an item delivered to a UK address, participating stores may offer a Home Delivery service upon request.

You'll be asked to pay a one-off delivery charge of around £5 in the first shop you buy from, allowing you to buy any number of items up to a total weight of 30kg, which can be delivered in one consignment.

Deliveries will be made in partnership with Parcelforce to any address in the UK between 07:00 and 21:00 Monday to Friday. Purchases made before 13:00 can be delivered within two days. The service is available to all passengers travelling within the European Union.

Shopping Consultants

Heathrow Airport offers Personal Shopping Consultants, available in the departures lounges and easily recognisable by their distinctive green uniforms. This service is complimentary and can be booked in advance by calling 0870 850 2825 (UK) or +44 (0)121 410 5105 (from outside the UK).