Heathrow Airport Children's Facilities
Heathrow Airport has a number of facilities for looking after children, including The Visitor Centre, play areas and also facilities for newly born babies and young children.
The Visitor Centre Heathrow
The Heathrow Airport Visitor Centre opened in May 1995. It is used as a resource centre, housing exhibitions, showing the development of the airport over time and detailing the history of Heathrow. The Visitor Centre is perfect for children as they can learn about the aiport whilst having fun on the flight simulator or the mock airport terminal walkthrough. Also, the views of the runway from the centre are superb.
The Visitor Centre is based on Newall Road off the A4 (Bath Road). It is open daily from 10.00 - 17.00 (except Christmas Day and Boxing Day).
Tel: +44 (0)208 745 6655Email: visitorcentre_reception@baa.com
Facilities
- Colourful, interactive exhibition about airport operations
- Flight simulator game
- Superb views of the northern runway
- Air conditioned conference room for up to 70 people theatre style
- Presentation equipment
- Coffee shop
- Disabled access including special parking and a wheelchair accessible toilet
- Baby changing facilities
- Pay and display car park
- Outside picnic area offering tables and benches
Play Areas
There are a number of play areas at Heathrow Airport. They are unsupervised, soft play areas for children aged 2 to 6, including the one after security in Terminal 1, near Gates 35-56.
The KLM Holideck lounge in Terminal 4 also has many facilities to keep children occupied. To use the lounge it costs £18.25 per passenger, and children can enjoy toys, games, an arcade, magazines and complimentary refreshments. You can find out more about lounges on our Airport Lounges page
There are a number of shops in each terminal that have computer and arcade games available to keep children occupied whilst waiting for a flight. BAA information desks offer free colouring books and crayons to children, and many shops offer a variety of magazines, comics and puzzle books to keep children entertained.
There are 3 children’s play areas located throughout Terminal 5, suitable for children under 8 years old. All play areas are located in the departures concourse, after passport control. The areas are brightly coloured and designed from soft materials, making them child-friendly.
Young Children
Feeding/Changing: Specially equipped rooms for feeding and changing babies are indicated by either a 'bottle' sign or a baby care symbol. Other changing facilities are provided on route to the gaterooms, in the transfer area and after passport control on arrival. There are fold-down tables provided in some male and female toilets.
Baby changing facilities are located throughout Terminal 5, next to all toilet blocks. Follow the baby changing symbol in the terminal building to find the facilities.
Shops and Restaurants
There are numerous shops and restaurants suitable for families at Heathrow. Most shops and restaurants are located in the departures concourse, after passport control, so there is plenty to keep the family occupied whilst waiting for your flight. Our Shopping and Bars and Restaurant pages can help you decide where to go to entertain all the family.