Medical Care
In the event that you need any kind of medical care at Heathrow, the airport has the facilities to look after you. There are emergency phones throughout the terminals, health centres with nurses on hand in each terminal, plus a number of pharmacies.
Medical Emergencies
If emergency medical treatment is required, use one of the internal telephones in the terminal and call 222.
An operator will able to send an ambulance or medical team to the correct location.
Health Centre
Heathrow Health Centre (opening hours: 07:00 - 19:00) is located between Terminals 1 and 2 on the ground floor of the Queens Building. Please call +44 (0)20 8745 7047 for more information.
Pharmacies
Boots chemists are located in all terminals, both before and after passport control. Here you can get medicine over the counter or obtain prescribed medicine, but only in branches before security in Terminal 1 and 5. You can also ask the pharmacy staff for medical advice.
Terminal 5
Terminal 5 has a non-emergency health centre located on the first floor of the building.
Boots chemists are located in numerous areas throughout Terminal 5:
- In the check-in area, next to the Vodafone store.
- After security in the departures area, near the World Duty Free store.
- In Terminal 5b, opposite JD Weatherspoon bar, next to the lift.