Heathrow Terminal 3 Facilities

Terminal 3 - Departures
Bureaux de Change	Four Bureau de Change in the departures concourse, two in the public area and two in the passenger area. American Express and Travelex, open 05:00 - 22:00.
Cash Dispensers	Change handle most international and domestic cards.
Food and Drink	There is a number of restaurants and cafes on the Departures floor, there is also a burger bar and a pub in the shopping area. There are also a number of food and drink outlets in the public area of the departures concourse.
Left Luggage	None on Departures level, the nearest is in Arrivals.
Internet Access	There are fixed internet points available before and after security. There are also wireless hotspots in the public and passenger area of the departures concourse, allowing you to enjoy wireless internet from your laptop.
Medical	Heathrow Health Centre (opening hours: 07:00 – 19:00) is located on the ground floor between terminals 1 and 2 in the Queens Building. There are also a number of pharmacies located before and after security in terminal 3.
Pay Phones	Located throughout the floor. Fax facility on some phones.
Postal Services	Mail boxes and stamp machines are available in the public area of the departures concourse, and then again in the passenger area after security.
Shopping	A varied selection of outlets. Wider choice at duty free prices available in the passenger area of the departures concourse.
Smoking Area	There is one main smoking area in the departures concourse, in the passenger area, next to the O’Neil’s pub.
Toilets	At each end of the building, with disabled facilities in both plus a baby change room at the left hand end near the catering outlets. There are also shower facilities available in the passenger area, after passing security control.
Worship	The airport chapel is located beside the control tower and opposite Terminal 2 car park.

Terminal 3 - Arrivals
Bureau de Change	Five Bureaux de Change in the arrivals concourse. American Express and Travelex open 05:15 - 21:30. Two located in the baggage reclaim area and three in the passenger area.
Buses	Limited services available at bus station through Exit 2. Most buses also stop at the main coach station. Follow the signs.
Car Hire	Major companies have desks on right of terminal towards Exit 1.
Cash Dispensers	Near the meeting point in the public area of the arrivals concourse. Providing facilities for most international and domestic cards.
Food and Drink	Meals, snacks and drinks available.
Hotel Reservations	There is a hotel desk near the Information desk.
Information Desk	In middle of main Arrivals area near the Bureaux de Change.
Internet Access	There is a wireless hotspot located in the arrivals area, allowing you to enjoy wireless internet from your laptop.
Left Luggage	Left luggage facilities available at a cost of £6 per item per 24 hours (or part thereof). Opening hours: 05:00 – 23:00.
Luggage Trolleys	In Baggage Reclaim - plentiful and free.
Medical	Heathrow Health Centre (opening hours: 07:00 – 19:00) is located on the ground floor between terminals 1 and 2 in the Queens Building. There are also a number of pharmacies located before and after security in terminal 3.
Pay Phones	Many phones located throughout the arrivals area, some with fax facilities. Facilities for the hard of hearing are located in the public area of the arrivals concourse.
Parking	Access to short stay car park by lift to Departures level and covered walkway.
Postal Services	Mail box / stamp machine in front of Information desk.
Shopping	There are a number of shop including news shops, bookstore and Boots and a map shop. Extra outlets available on Departures level.
Smoking Area	There is a smoking area at the entrance to the public area of the arrivals concourse.
Taxi	Taxi rank on forecourt. Follow signs to Exit 2.
Toilets	With baby care and disabled facilities in Baggage Reclaim opposite carrousel 4. Also in the public area of the arrivals concourse, opposite Garfunkels Express.
Train	Follow signs to the Underground or Heathrow Express for services to London. Access ramp and stairs between Exit 1 & 2.
Worship	The airport chapel is located beside the control tower and opposite Terminal 2 car park.

Terminal 3 - Check-in
Bureaux de Change	One Bureaux de Change. Travelex open 05:30 to 22:00 next to the information point.
Medical	Heathrow Health Centre (opening hours: 07:00 – 19:00) is located on the ground floor between terminals 1 and 2 in the Queens Building. There are also a number of pharmacies located before and after security in terminal 3.
Pay Phones	Available in check-in zone A.
Postal Services	Mail bin immediately after passport control.
Toilets	Male, female and disabled toilets are located in check-in zone B and between zones F and G.
Worship	The airport chapel is located beside the control tower and opposite Terminal 2 car park.

Heathrow Airport Guide